INQUIRY PRIVACY · Updated 2 October 2026
Inquiry privacy policy
DI Plastic Surgery uses your contact information and general inquiry to reply. Inquiry emails are kept for one year. Do not send medical records, health history, passport details or other sensitive information through this form.
The current “Prepare email” option opens your email app so you can review and send the message yourself. It does not submit the form to a website inquiry database.
1. Who handles your inquiry
DI Plastic Surgery is the clinic contact for inquiries made through this website. General inquiries are addressed to info@diprs.co.kr.
2. Information and purpose
The form asks for your name, a contact method and a general inquiry so we can respond. Country or preferred language and a procedure of interest are optional. The selected website language is included to help us respond in an appropriate language.
Consent is optional. If you do not agree, do not use the form; you can choose another contact channel. Declining means this form cannot be used, but does not prevent you from seeking a consultation.
3. Email preparation and direct website sending
With “Prepare email,” the details you enter are used in your browser to prepare a message. Your email application and chosen email provider handle sending when you decide to send it. Preparing a message is not confirmation that DI received it.
A separate direct-send function is prepared, but public website sending is not currently enabled. It will only be enabled after the relevant hosting and Google email processing information is confirmed and this notice is updated. A general agreement checkbox is not a substitute for any separately required overseas-processing notice or consent.
When available, “Send inquiry” will transmit the general inquiry through the website server and the clinic’s existing Google mailbox to the fixed DI recipient, without creating a new website inquiry database record. Website-server processing and email processing are still personal-data processing even when no inquiry database is used.
4. Email retention and deletion
The clinic’s inquiry-email retention period is one year from receipt. The clinic manages deletion of inquiry copies in its mailboxes, including sent copies where applicable. This website does not automatically delete Gmail messages. This period concerns general inquiries, not medical records governed by separate retention requirements.
5. Providers and overseas processing
The DI receiving mailbox uses Google email. The website runs on Sites hosting. Your own email provider also processes a message that you send from your email app. No claim is made here that those services process all data only in Korea.
The contracting provider entities, applicable processing countries, transfer arrangements and provider retention terms for direct website sending have not yet been confirmed for this setup. For that reason, the direct-send option remains unavailable. We will publish the applicable information before activating it.
6. General-inquiry safeguards
The form does not accept file attachments. Please limit your message to general scheduling or consultation questions. Do not enter diagnoses, treatment history, patient photographs, medical records, identification documents or payment details. Contact the clinic to arrange an appropriate channel if medical information is needed later.
Inquiry field values are not intentionally sent to website analytics. This notice covers the inquiry form and clinic inquiry emails; it is not a claim that the website has no analytics or that hosting and mail providers keep no operational logs.
7. Your requests and privacy contact
You may ask about access, correction, deletion or restriction of your inquiry information, or withdraw consent, by contacting the person below. We may need to verify that the request relates to your information. Applicable legal requirements may affect how a request is handled.
- Privacy contact
- TONY LIM
- info@diprs.co.kr
- Telephone
- +82 10-7153-7591
8. Updates
Changes to inquiry handling will be reflected here with an updated date. Please read the notice associated with the option you use before sending your inquiry.